سياسة الاسترداد

30-Day Returns

At Alvaro, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of delivery.

To be eligible, items must be:

• In original condition (unworn, unused, undamaged)

• With all original packaging and tags

• Accompanied by proof of purchase

To initiate a return, please contact us at info@alvarostyle.com. Our team will provide return instructions and a shipping label. Please note: unauthorized returns cannot be accepted.

6-Month Craftsmanship Guarantee

We stand behind the quality of our leather and craftsmanship. Every pair of Alvaro shoes comes with a 6-month guarantee covering:

• Leather cracks or defects

• Sole or heel damage not caused by misuse

• Stitching or construction faults

If such an issue arises within 6 months, we will repair or replace your item at no extra cost.
This guarantee does not cover normal wear-and-tear, water damage, or misuse.

Exchanges

To exchange an item, please initiate a return and place a new order. This ensures faster service and size availability.

Damages & Issues

If your order arrives damaged, defective, or incorrect, please contact us immediately at info@alvarostyle.com so we can resolve it quickly.

Refunds

Once your return is received and approved, we will process a refund to your original payment method within 10 business days.
(Processing times may vary depending on your bank or credit card provider.)